How to Release the Shackle On a Bluetooth Lockbox
1. In the app, tap the hamburger menu
2. Tap My Lockboxes.
3. Tap Release Shackle.
4. On the lockbox keypad, press ENT to wake up the lockbox. This will establish a connection with the app. You’ll see a flashing blue light on the lockbox.
5. In the app, enter your PIN and tap Release Shackle, or use Touch ID / Face ID.
6. Tap OK. The shackle will release.
Note: Hold on to the lockbox because the shackle will come completely out of the lockbox.
You will receive a message that “the shackle has been successfully released. Once a shackle has been release you will be able to assign or unassign the lockbox to a property. If you would like to assign the lockbox to a property, select “Assign to Property. A list of properties will be listed, select the property you wish to assign to the lockbox to. Then select “Confirm”.